Frequently Asked Questions
The most commonly asked questions about owning an iSOLD It franchise, cost, financing, location and more are answered in this section. Simply click on any questions below and an answer will drop down. You can contact us via phone or email at firstname.lastname@example.org. You’ll find our contact information in the last FAQ: How do I get started?
- What is the initial investment cost?
The estimated initial investment range is $59,025 to $238,250. This includes our franchise fee, start-up costs, construction, equipment, software, supplies, and training for our two franchise models—iSOLD It @ Home, $59,025-$85,600 and an iSOLD It® Store $134,725-$238,250. Recommended working capital of $15,000 to $25,000 is included. Actual costs vary depending on if you choose iSOLD It @Home or a Store. Location and geographic factors can affect cost. Military veterans are eligible for a 25% discount on the franchise fee saving you thousands.
- Does iSOLD It help find business financing?
We can introduce you to third-party sources with several options and we have no fiduciary interest with any sources. Options include 401K/IRA funding, conventional loans, lease to finance the store build out and SBA loans. We will work with you to help you decide which funding options are best. We help you learn how debt service will impact the bottom line of your new business. Then when you become a Franchisee, we help you develop a three-year pro forma financial plan.
- Will I get a protected trade territory for my store or @Home location?
Each iSOLD It store has a protected territory based on population density and minimum geographic area. It ensures that no other iSOLD It store will be placed within that territory without your approval. Territories are determined once your home location is an iSOLD It or your store site has been selected.
- Will iSold It help with design and installation of my business?
iSOLD It has an arrangement with several experienced suppliers and installers. For iSOLD It Stores we have an arrangement with a professional, quality builder and installer of commercial space with clients that include other national retail chains. For both iSOLD It @Home we provide those fixtures needed for operating our system and work closely with you to install the business in your home or designated space. For both models you receive a space plan for us both to approve. This enables you to give accurate instructions to your landlord and local installers of phones, internet, and power. The space plan is what you use to acquire local permits. iSOLD It helps you through every step of this process. We will answer all of your questions, assist with vendor sourcing and guide you on how to acquire the necessary items locally.
- How long does it take to get open for business?
An iSOLD It @ Home model can be set up within weeks following the first “live-action” training session. Once the franchise is fully funded your home based business contents will be shipped and we assist you in sourcing locally the items that need to be purchased. We arrange to have our Regional Trainer on site when the contents arrive and set-up is ready to go. This installation process should take only a day.
Your new store can be open within 45 days from the time you sign a space lease. Because of our unique build-out system and arrangement with professional designers and installers, we can move quickly. Our staff trainer will be on site when you open. (See FAQ above: “Will Postal Connections help with the design and build-out of my store?”)
- What is included in my training?
iSOLD It business training begins when you receive our manuals for Business Development Planning, Opening, Operating, and Marketing your store.
With our hands-on training system, our business is easy to learn. Training begins the day you join iSOLD It in systems for selling on eBay and Amazon. We work with you one-on-one on the training, funding, business planning and store site selection. The iSOLD It website is loaded with manuals, instructions and techniques for managing and operating your franchise. You spend the first training phase in an actual iSOLD It location learning our consignment and owned-item sales system, buying liquidated products and more. The second training phase is conducted in your own iSOLD It location for a minimum of 3 total days of training. The professional, experienced iSOLD It trainer will be with you for the opening of your franchise.
The iSOLD It @Home trainer is the operator of a top performing @Home Franchisee. Our iSOLD It Store trainer is a top performing iSOLD It Franchisee.
You also get a week-by-week grand opening marketing campaign that includes advertising, publicity and special sales promotions.
The process continues with ongoing training, updates, and “coaching” that makes sure you receive business guidance.
- What assistance will I receive after initial training?
iSOLD It provides ongoing assistance online, on the phone, and with store visits when needed. This includes direct access to our senior management team and all key company personnel. Our new store trainers are available for coaching for three months after opening. We also have a private franchisee internet system: www.franconXtions.net. We typically return calls within 24 hours.
Much of the support is delivered through franchisee network meetings. The most important of these is our Annual Franchisee Conference. Here we provide accessibility to business experts and offer exciting ways to improve the business acumen of our franchisees. New products are also unveiled at the Conference.
We have national agreements with key vendors who have excellent track records for user-customer service. iSOLD It staff regularly works with vendors to improve their products and ongoing services. When assistance is needed we work on your behalf with vendors.
iSOLD It’s training goal is two-fold. 1. We want to provide all the tools and knowledge needed to start up your store; 2. To remain engaged with you on an ongoing basis to guide you in operating and marketing your business.
- How easy is it to own multiple iSOLD It stores?
iSOLD It encourages multi-store ownership. In fact, we have financial incentives if you or your family to enter into a multiple store arrangement. Our franchise fee for the 2nd store is reduced to $12,900. After that, each store’s franchise fee is $10,900.
Several iSOLD It Stores have been transferred to new owners. We assist you with organizing the sale and can help find a buyer. There is a transfer fee that pays for the training of the new owner and administrative costs incurred by iSOLD It Headquarters. The transfer fee is for iSOLD It @Home is $1,500 and for an iSOLD It Store it is $5,000. This is paid by the iSOLD It Franchisee at time of sale and should be rolled into the price of the business.
- What is iSOLD It’s vision for the future?
iSOLD It plans steady growth over the next decade. We expect to grow to several hundred iSOLD It service units across the country with two franchise models and adding iSOLD It service departments inside Postal Connections® pack and ship stores. We believe, over time, iSOLD It will become the brand recognized as the easy way to turn unwanted items into cash. iSOLD It is a franchise opportunity for small business owners to participate in the fast growing ecommerce environment at an investment level they choose.
We believe there is a strong demand for owning a business that makes money online. Our experience tells us there is an enormous supply of surplus and unused goods in the U.S. that can be converted into cash. We think the eBay, Amazon, Craig’s List and Gun Broker markets are the most efficient way to get cash from unused or unwanted items. iSOLD It stores have sold more than 760,000 items online and daily they offer consumers and businesses expert selling assistance. iSOLD It saves customers time, gets best sales results, and expertly deals with the many complex aspects of selling to online buyers. Combining our seller-customer expertise with our proprietary method for supplying and selling owned liquidated products strengthens iSOLD It franchise.
The business models enhance their asset value by building iSOLD It brand awareness among consumers and businesses. This results in the iSOLD It franchise becoming an asset that can be transferred to a new owner when the decision is made.
- How do I get started?
This is a secure and confidential application. When you contact us, we will respond rapidly and keep your information in strictest confidence using it only for the purpose of discussing our franchise opportunity.
Can iSOLD It franchises be transferred to a new owner?